COVID19:

Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

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If you have a dental emergency out of hours, please call 111

 

COVID-19 update on services in our Dental Clinics

As you will know, the Prime Minister has confirmed that public restrictions have been significantly eased on 19th July. Under the Government’s guidance “Health and care settings will continue to maintain appropriate infection prevention and control processes as necessary and this will be continually reviewed. Guidance will be updated based on the latest clinical evidence this summer.” You can find this online at https://www.gov.uk/government/publications/covid-19- response-summer-2021-roadmap/covid-19-response-summer-2021#contents

In line with the Government’s guidance, England’s Chief Dental Officer Sara Hurley has informed us that the infection prevention control measures in dentistry should continue to be followed until further notice.

These are important measures from Public Health England aimed at limiting the spread of the virus in dental settings.

We’re also continuing to follow NHS dentistry’s standard operating procedure which helps us make this guidance work.

This means three things for our patients:

  1. If you need to come into the surgery for an appointment, please remember that social distancing remains in place in the clinic and to wear a face covering upon entering the building.
  2. We will continue to have restrictions on leaving time between patients to ventilate rooms if we perform an aerosol generating procedure. An aerosol generating 2 procedure (AGP) is a medical procedure that can result in the release of airborne particles (aerosols) from the respiratory tract when treating someone who is suspected or known to be suffering from an infectious agent transmitted wholly or partly by the airborne or droplet route. In dentistry, for example, this means the use of something like a high speed drill. This impacts how many patients we can fit into a working day.
  3. We are also following the Chief Dental Officer’s advice that we should prioritise patients for treatment based on urgency and priority groups, such as those more at risk of dental disease or children.

Similar public health measures are still in place for hospitals and GP practices, too.

All our staff are working extremely hard to provide care to our patients within the restrictions and guidance to ensure it is safe to visit the dentist.

We hope that this helps clarify why these measures are in place.  Pease do give us a call if you think you need to see us, we’re open for patients.

Service information

Our service offers high quality preventive dental care and treatment to patients in Surrey.

Please note, our services are run from a number of clinics that are listed to the right. You will be notified in advance where your appointment will take place.

This is a specialist referral service for children and adults who due to a variety of  special needs have been unable to have those needs met in a General Dental Practice.

We offer a comprehensive list of treatments to ensure dental health including:

  • Oral hygiene and dietary advice, scaling and polishing
  • Examination, fillings, extractions, fissure sealants, root canal treatment, dentures, crowns and bridges
  • Inhalation sedation
  • Provision of dental treatment under general anaesthesia for both adults and children with additional needs (across various hospitals within Surrey)
  • Should we not be able to meet your needs we will refer you to the service you require
  • Domiciliary visits for patients who have been certified as house bound by their General Medical Practitioner (GMP)

Appointments

Once your referral has been accepted, you will receive a letter to confirm your first appointment. Appointments can be made by either visiting the centre or telephoning during opening hours.

During your first appointment the Dentist will conduct a full dental examination. This will include:

  • Dental charting
  • Discussion between the Dentist and patient to formulate a treatment plan and options
  • Oral hygiene preventative advice
  • Possible dental X-rays;
  • Possible referral  to see a Dental Therapist for diet advice and treatment on prescription from the Dentist

Each appointment is dependent on your needs so appointment times will vary. However, first appointments normally take about 30 minutes to allow for examination, treatment planning, X-rays and discussion and advice.

Dental charges

Patients who are referred into the service and are not exempt from NHS charges will be required to pay for any treatment carried out. Up to date NHS dental charges are on display in the waiting areas of each clinic and further information can be found here:  How much will I pay for NHS dental treatment? – NHS (www.nhs.uk)

We accept payment by cash or debit/credit card.

If you think you are exempt from NHS dental charges please bring evidence of your exemption with you to your appointment or you will be asked to pay for your treatment.

Am I entitled to free NHS dental treatment in England? Who is entitled to free NHS dental treatment in England? – NHS (www.nhs.uk)

Am I entitled to help with dental treatment cost? Get help with dental costs – NHS (www.nhs.uk)

Referral information

Referrals into our service can be made by General Dental Practitioners (GDP) via REGO and other healthcare professionals by completing a referral form in full to ensure timely and efficient processing of the patient’s appointment and sending this over to the following address:

Surrey Community Dental Services
Central Referral & Triage Centre
Buryfields Clinic
61 Buryfields
Guildford GU2 4AX

If you are a professional wanting further information, please contact our Buryfields Clinic on phone 0300 247 0085.

Please click here for a regular referral form and click here for a domiciliary care referral form.

The form must include:

  • Full address including postcode and your contact number, whether the patient needs a hoist or has a large wheelchair
  • General Medical Practitioner (GMP) details
  • Your contact details
  • A contact number for the patient/carer
  • Presenting problem with investigation results, medication and relevant history
  • Social situation including care package, community services input and accommodation issues
  • Current medication list and
  • Exemption to paying dental charges status

Click here to view our oral health promotion information 

 

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